New Business Rates Appeals Process "Not fit for purpose"
The Valuation Office Agency (VOA) has been the subject of
fierce criticism according to a recent report by the Sunday Times.
The VOA has introduced a new system called Check, Challenge,
Appeal for ratepayers who wish to contest their assessment for rates in the new
However, the report states that HMRC has been forced to step
in to assist the VOA after a number of small business owners slammed the new
system as “not fit for purpose”, with many finding the registration process overly
complicated and in some cases being unable to register altogether. Chairman of
the Federation of Small Businesses, Mike Cherry, described it as “an absolute shambles”.
A VOA statement declared “The check and challenge service is
a new one that we are continuing to improve based on customer feedback”.
For further discussion about the 2017 rating list, please
contact Mark de Roeper – firstname.lastname@example.org
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